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Store Policies

Welcome to the Fadman Return and Payment Policy page! We understand that sometimes things don't work out as expected, and we want to make the return process as easy and convenient as possible for you. In this policy, we outline our return period, payment policy, and other important details to help ensure a smooth experience for our valued customers.
 

Return Policy:
 

Our return period is 7 days from the date of purchase. If you're not completely satisfied with your purchase for any reason, you may return it within this timeframe for a refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please note that certain items may be subject to additional return restrictions or fees, so be sure to check the product description or contact us for more information.
 

To initiate a return, simply contact our customer service team, and we'll provide you with instructions on how to return the item. Once we receive and inspect the returned item, we'll issue a refund to your original payment method or process an exchange for the desired item. Please allow up to [X] business days for the refund to reflect in your account, depending on your bank or payment processor.
 

Payment Policy:
 

We accept various payment methods to make shopping with us convenient for you. You can pay for your order using credit or debit cards, PayPal, or other secure payment gateways available at checkout. Please note that payment methods may vary depending on your location and the items you're purchasing.

For certain payment methods, such as credit or debit cards, payment is typically processed immediately upon placing your order. For other methods, such as PayPal, payment may be processed at the time of checkout or upon shipment of your order.
 

If you choose to pay by credit or debit card, please ensure that your billing information is accurate and up to date to avoid any payment processing issues. If your payment is declined for any reason, your order may not be processed, and we'll notify you to provide alternative payment information.
 

Additional Information:
 

  • If you receive a damaged or defective item, please contact us immediately, and we'll arrange for a replacement or refund.

  • Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part.

  • Refunds will be issued in the original form of payment unless otherwise specified.

  • Customized or personalized items may not be eligible for return unless they are defective or damaged.
     

We hope this policy provides clarity and transparency regarding our return and payment procedures. If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team. Thank you for choosing Fadman. We appreciate your business and strive to ensure your satisfaction with every purchase.

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